Telecom Service Assurance Market COVID – 19 Impact Analysis by Forecast to 2025
Telecom Service Assurance Market Overview:
Global Telecom Service Assurance Market is
expected to reach USD 9.32 Billion by 2025, registering a CAGR of
9.3% during the forecast period 2019–2025. In this report, Market
Research Future (MRFR) includes the segmentation and dynamics of the market to
offer a better glimpse of the coming years.
An increase in the number of cellular/mobile
subscribers and the growing need of operators to automate network operations
due to high customer churn rate are factors driving the global Service
Assurance in Telecom Market. Telecom service assurance helps
telecommunication companies to enhance the quality of services offered by
various telecom operators. It is a key competitive differentiator for
telecommunication operators globally. All the key services offered by the
telecom providers must be strong on service performance management and
operations practices. Telecommunication service providers are offering several
innovative services apart from traditional data and voice services in order to
remain competitive in the telecommunication market; these services include over
the top service (OTT) and digital payment services. With such intense
competition, CSPs are now extensively focusing on product quality, since
customers are expected to be loyal to a brand only until the services offered
by the provider are satisfactory. In order to do so, CSPs have to ensure
efficient service support and service delivery management. Telecom service
assurance is a holistic solution that helps in efficiently managing and keeping
up with the quality of services. Telecom service assurance includes a number of
tools for fault and event management, performance management, quality of service
management, network traffic management, network and service testing, and
customer experience management, among others. All these solutions help the
telecom operator to effectively enhance the quality of services offered to the
customers.
The adoption of telecom service assurances is
specifically increasing in developing economies where the competition in the
telecommunication industry is growing. Also, with the entry of various telecom
service assurance providers in the market, enterprises have various vendors to
evaluate before selecting the solution vendor, which in turn is creating
competition in the market. Also, with the introduction of more affordable and
technologically advanced solutions, the popularity of the telecom service
assurances is increasing. All these developments in the market are driving the
market forward.
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Competitive Analysis:
The Prominent Players operating in the Telecom
Service Assurance Market are Huawei Technologies Co., Ltd (China), Hewlett
Packard Enterprise Development LP (US), Accenture (Ireland), Comarch SA
(Poland), IBM (US), VMware (US), TEOCO Corporation (US), Nokia (Finland),
NETSCOUT Systems, Inc. (US), Anritsu (Japan), Centina Systems (US), Enghouse
Networks (US), Infovista (US), NEC Corporation (Japan), and MYCOM OSI (US).
Segmental Analysis:
The Global Telecom Service Assurance Market has
been segmented on the basis of Component, Deployment Type, Operator Type, and
Region.
· Based on the component,
the telecom service assurance market has been segmented into product and
services. The product segment accounted for the higher market share in
2018 and is expected to account for the larger share during the forecast period
as well. With the growing demand for products from both mobile as well as fixed
operators, the need for various telecom service assurance products is
increasing. The services segment is expected to record a higher CAGR during the
forecast period. Between professional and managed services, the managed
services segment is expected to register the higher CAGR during the forecast
period.
· Based on deployment, the
telecom service assurance market has been segmented into on-premise and cloud.
The cloud segment is expected to register the higher CAGR during the forecast
period. Telecommunication companies are rapidly adopting cloud-based services
and solutions as these offer several benefits, including scalability,
flexibility, and ease of operation, to telecom operators..
· Based on operator type,
the telecom service assurance market has been segmented into mobile operator
and fixed operator. The mobile operator segment expected to exhibit the highest
CAGR during the forecast period, 2019–2025
Regional Analysis:
The regional analysis for the global telecom
service assurance has been done for North America, Europe, Asia-Pacific (APAC),
and the Middle East & Africa, and South America.
The market in North America accounted for the
largest market share in 2018, and it is expected to register high growth during
the forecast period. The key driving factors for the growth of the telecom
service assurance market in the region include the growing demand for such
solutions among various communication service providers in the US, Canada, and
Mexico.
The market in Asia-Pacific is expected to record
the highest CAGR during the forecast period. For the purpose of analysis,
Asia-Pacific has been categorized as China, Japan, India, and the rest of
Asia-Pacific. This growth can be attributed to the growing number of companies
in the region and their need for efficient management of queues.
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